Support

Protecting your personal information is of utmost importance to us. When you place an order with us, we take several measures to ensure your data's security and confidentiality:1. Secure Socket Lay...

Once the refund is initiated from our end, we will send you a confirmation email with the relevant details.If you have any questions or require further clarification regarding your refund status, p...

Our customer service team is committed to providing timely and efficient assistance. For queries submitted via email (info@savvybags.co.za) or via a support ticket (https://savvybags.zendesk.com/hc...

Safety is paramount, especially when it comes to products designed for children. Our bags come equipped with a range of safety features tailored to provide added protection and visibility. Here are...

Please see below the process to return a product:1. Initiate the Return: Customers are requested to fill out the return form located within the Help Centre. Please refer to https://savvybags.zendes...

Certainly! We understand the importance of VAT invoices for many of our customers, especially businesses and professionals. Here's how you can obtain one:1. Request through Customer Service: Please...

We aim to provide our customers with a variety of secure and convenient payment options. Currently, we accept the following methods: 1. Credit & Debit Cards: We accept all major credit and debit ca...

Absolutely. Ensuring the security of your payment information is a top priority for us. Here's how we safeguard your payment details:1. SSL Encryption: Our website is secured using Secure Socket La...

We do not recommend a machine wash. When unsure, opting for a professional cleaning service or spot cleaning is often the safest choice.

Once we receive and inspect the returned item, please allow up to 14 business days for the refund to be processed. After the refund is approved, the funds will be credited back to your original pay...